Plain answers about True Blue Movers — what a Hyattsville move runs, where the crew works, the coverage we carry, deposits, and how Andre keeps each job honest. Do not see your question here? Drop it in the form and we will get back fast.
Is True Blue Movers an actual mover or a broker?
We are a real, licensed Maryland mover. True Blue carries MD household-goods authority plus USDOT and MC authority, the seven trucks are ours, and each mover is on our payroll as a W-2 hire. Your job is never sold off to an outside carrier. Whoever in Hyattsville prices the move is the same team that shows up to run it.
How does True Blue figure out pricing for a Hyattsville move?
You get one flat rate rather than an open meter that climbs all afternoon. Alicia reviews your inventory, the two addresses, and any access wrinkle such as row-house stairs or a booked East-West Hwy elevator, then quotes a single figure. That figure is what the movers stand behind at delivery, so there is no late fuel, stair, or heavy-item charge appearing once the truck is full.
Which parts of the DMV does the True Blue crew serve?
All of Hyattsville, the inner DC metro, and Prince George's County, including College Park and UMD, Riverdale Park, Mount Rainier, University Park, West Hyattsville, Cheverly, Greenbelt, and the Port Towns. We also drive long-distance moves up the I-95 Northeast Corridor to cities like Philadelphia, New York, and Boston.
Is True Blue insured?
Yes. There is $1,000,000 of cargo and liability coverage on every job, and since we are the actual mover rather than a go-between, a claim gets settled right inside our Hyattsville office. You work with Andre's team, never some carrier you have never spoken with.
Does True Blue ask for a deposit?
A small deposit reserves your slot, and it applies toward the total rather than stacking on as an extra fee. Collecting a fat payment upfront and vanishing is not how we run, and steering clear of that broker routine is one reason Andre launched True Blue in the first place.
What happens if I need to cancel my Hyattsville move?
Plans shift, we get it. Tell us a day or two before the booked date and we either return the deposit or slide you to another opening, no drama. A quick ring to the office and a chat with Tanya sorts it.
Can the True Blue crew pack for me?
Sure. The movers can box the entire home, handle only the fragile kitchen items, or simply drop off cartons and supplies if you would rather pack on your own. Furniture gets pad-wrapped, every piece protected, and everything stacked properly. Boxing is in-house work for us, never farmed out.
Can True Blue store my things between move dates?
Yes. When your closing dates around the Beltway slip out of line or the new place is not ready, we offer climate-controlled storage so your belongings stay safe until you are. Ask Alicia to fold it into your written quote.
Will True Blue drive my long-distance move beyond Maryland?
Yes. We hold interstate authority under USDOT and MC authority, and a single True Blue truck and crew carry you straight through, front door to front door. Typical lanes from Hyattsville climb I-95 toward Philadelphia, New York, and Boston, or drop south to Richmond and the Carolinas. Whoever loads you here is who unloads you there, nothing transferred and nothing parked in a warehouse en route.
Should I tip the True Blue crew?
A tip is never expected and always welcome when the crew nails it. No fixed rule applies. Some neighbors give each mover a flat amount; others base it on a slice of the total. The choice is entirely yours, and the crews under DeVon and Curtis work hard regardless.